Returns And Complaints

To make a return or make a complaint, please download, complete and send the appropriate forms to our address. This is necessary for the positive consideration of the case.

1. Return form

The withdrawal form (return) can be downloaded by clicking HERE

Please send products to our warehouse - PLEASE USE UPS COURIER, OTHERWISE WE WILL WAIT SO LONG FOR PARCEL

Faretti Logistiko

ul. Grunwaldzka 5a

99-300 Kutno

The package should contain a statement with the product being returned intact

We give you 60 days to return the goods. To withdraw from the contract and return the purchased products with us, please complete the relevant statement and send it to the address of our warehouse with the returned product.